Q&A with the Distributor
With his brothers Rick and Rodney, Robert Scaman is the co-founder of the first certified organic distribution center in the Midwest, your very own Goodness Greeness. As a second-generation produce wholesaler, Bob has been exposed to the industry since as far back as he can remember. With a keen awareness of the environmental issues surrounding agriculture at the time, fifteen years ago, he and his brothers saw a need for better post-harvest handling and distribution of organic produce in the Chicago area. It was during an evening of pool on the north shore of Chicago that the name Goodness Greeness was first spoken. All of them found it funny and all of them agreed that it was it. Mercedee Renz sat down with Bob to find out what has transpired since that evening.
Mercedee Renz: Give us a brief history of why you started Goodness Greeness.
Robert Scaman: Well, in 1990 times were economically difficult. My brothers and I didn’t have jobs. I was in my mid-twenties, had experience in the produce business, and was concerned about the environmental consequences of all the chemicals used in the fields. Growing up, my mom had her own garden and instilled in us a sort of integrity: If we weren’t going to spray vegetables in our own garden, why would we buy them sprayed from the grocery store? Just after I graduated from high school the first Farm Aid concert in Champaign took place and it was then that I first saw the direct correlation between heightened food production and the extinction of small farms. And then the televised report came out in 1989 on the carcinogenic effects of Alar. It was a pivotal time. So we created for ourselves jobs that we knew we could execute well and that were at the same time interesting and beneficial to the environment.
MR: Where is the organic industry today?
RS: To answer that, you need to know where it was. Back when we started, it was a grass roots industry, driven and dictated by consumer demand and proliferated through gorilla marketing. Today, independent companies have been so successful that big corporations are jumping in. It’s safe to say organic is here to stay. It’s moved from the fringes to the middle of the road. With so many hands involved, from Big Money, large agribusinesses, retail chains, it is a confusing time—they are turning safe food into a commodity, which is a good thing as long as the integrity of the term organic is maintained. From the start, no one in the industry was interested in government involvement and now, with government regulations, watch-dog organizations have sprouted to protect the public interest. It’s an uncomfortable spot to be in the hands of the government when big businesses continually try to reinvent regulations. Up to now the integrity of “organic” has been maintained. But the industry needs constant maintenance so consumers don’t loose confidence.
MR: Where is it heading?
RS: The term “organic” is set in stone but will continually be tweaked by the USDA, lobbying groups, and the National Organics Standard Board. But while we specify what it means for food to be organic, new standards are sprouting and “certified organic” is becoming the minimum. Fair Trade, Local, Regional, Family-farmed, Biodynamic are helping re-define our choices and freedoms. Eventually, though I don’t think the term will stick, biodynamic standards will become the new organic. It’s an evolution of what the consumer demands and values.
MR: Then where do you see the local organic industry and where it is heading?
RS: Chicago is so far behind compared to the other sides of the country. We aren’t at their level of consciousness. Maybe it’s because of how long it takes to finally get out of the urban area, there’s this disconnect. So I think “regional” is a more relevant term for Chicago’s local market. Its future is growing. We are still being educated on where it is produced. And as fuel costs and population growth continue to rise, the transparency of local production only tightens the controls on what is happening to our food. Local will become bigger and bigger, from the producer to the retailer. Information today is disseminated so quickly that, for the first time in a long time, it can support local markets and small producers. They become viable, creating their own brand and following for their product.
MR: Where does Goodness Greeness stand within this industry? What is your vision of where we are heading?
RS: Stereotypically, as the distributor, we are the lynch pin of the industry. Farmers are rock stars—which is all good. But they are poor marketers and distributors. Retailers and chefs are the face of the industry. Distributors have the dirty job of moving boxes from farm to store and restaurant. As distributor, we are the guys who drive around trucks 24-7; the despised Middleman. But I don’t feel we are just that. Our infrastructure of maintaining the cold chain and transporting product to its final destination are necessary ingredients in this industry. Our lotting
system is integral to traceability: Every received shipment is tagged with a lot number that can be traced to its exact date and source. This means the product moves in a timely and affordable fashion, keeping it extremely fresh. We are the unseen component that makes it happen. Small producers can’t economically distribute boxes all around Chicago. It may not be a prudent use of their valuable time and resources. We bring retailers everything they could want to be in the business. But we don’t want to be just an organic distributor. We want to prove we have the best product available. To do this we keep re-evaluating what we do so we become more efficient in our distribution and communication. We are striving to grow by supporting the growth of our producers and retailers and by educating our consumers about what we are doing through our newsletters and website.
MR: How involved is Goodness Greeness in the local food system?
RS: We’re moving as many boxes as are available and as supply grows, we’ll move more. Since the beginning, we have supported the local system as much as we can. Our philosophy hasn’t changed—it’s the consumers and producers who are awakening.
MR: Are there any obstacles at local and federal levels to more local, sustainable food?
RS: There is the exact opposite. In Illinois there is incredible support from governments. Mayor Daley wants Chicago to be the greenest city in America. But his initiatives are still in their infancy. The Green City Market is only eight years old and Daley has been working in the city for sixteen. Through steady changes, Chicago is becoming an urban center that can support many self-sustaining avenues. Consumers are ready—they just need to ask their retailers. Especially their independent retailers, who can quickly respond to consumer demand and at the same time model their success for larger retailers. Just like the history of organic, if consumers ask for local—it will be brought in.
MR: What are the biggest challenges for farmers?
RS: Farmers face the same challenges all small business owners face: They must define the market they want to target, put together a good plan to reach it, and stick to that plan until its completion. They need to listen to what the consumers want but not try to be everything to everybody. Jen Ehr, Homegrown Wisconsin, and Harmony Valley are good examples of how farmers can thrive. These farmers have operated within their means, determined their strengths and marketed them. When they identified their weaknesses, they sought out people who do it better and asked for help.
MR: What do trade customers need to know to better understand the local supply chain?
RS: If they decide they want to participate in the local market, they need to understand the evolution of the consumers who value local food. If consumers are looking for an heirloom tomato grown in Wisconsin, they are okay with it looking ugly and being extremely ripe. They don’t want food that looks perfect. They want to pay for food that was made with the best ingredients for their health, and the health of the producers and land. So retailers need to turn their values around and be open to this new perception of food. This means they’ll have to look for food that is priced differently, picked at riper stages, and doesn’t match perfectly in size and appearance. The local supply chain cannot be imposed with conventional food standards. The value of the local supply chain belongs to the consumer, which suggests that the consumer is ultimately right.
MR: Why are organic prices higher than conventional?
RS: This is a market-driven economy and today, the demand is higher than the supply. Additionally, the costs of production are definitely more than conventional because you can’t have large scale production in this industry. Because of this, higher levels of management are required, in other words—more work.
MR: Do local organic prices compete with regular organic prices? Why or why not?
RS: They can compete, but the local industry is still new. There are a couple producers who have reached a competitive scale. But most of these farmers are still building an infrastructure to support growth. So this early growth we are experiencing is more expensive to navigate. Once they gain more experience, they’ll find more ways to cut costs. It’s just very difficult right now. But the future is bright. It is absolutely possible to have a year-round local market.
MR: What are the benefits of going organic?
RS: There are different benefits for each end. For the producer: It can depend on their size and situation. Basically, they become stewards of the land, improving our soil and being rewarded for their efforts. They are passing down a legacy of healthy consumption for their surrounding neighbors. For the consumer: They are supporting producers who use pro-active, safe farming techniques. They are providing themselves and their family safer, more nutritious food. And they are voting for a more sustainable planet. For the retailer: They want to do what is right for the consumer by giving them the best product out there, which is local and sustainable. To bring that product in is to put your best foot forward. You can’t fail when you do that. It’s the safest and best food available and its own merits will justify it.
MR: How do you anticipate the entry of "Big Box" retailers in the organic industry?
RS: I believe more consumers will be able to buy organic products, which is a very good thing. My enthusiasm, however, is tempered by concern because, historically, these kinds of retailers have pushed producers to sell for less than their production costs until those producers are put out of business and production must be moved out of the country. If this happens, all our work will be gone. However, they claim they have implemented more socially responsible actions. We’re at a crossroad. I hope they will be partners with their producers. We are all in this to make money, that goes for those of us who move boxes and drive the trucks, and for those producers who work in the field. We all want to feed consumers but we also have to be able to feed ourselves.

Ron Doetch is the Executive Director at Michael Fields Agricultural Institute, the second-largest non-profit organization in the country, researching and disseminating sustainable agriculture alternatives. His staff harvests and researches 1000 acres of biodynamic terrain as well as maintain greenhouses, a mill, bakery, dormitories, wind turbines, solar panels, water filtration, their Field’s retail store, and a spot at the year-round Milwaukee Public Market. MFAI offers classes to all levels and is currently developing a five-mile walking trail around their land with information kiosks. Eager to hear what Ron had to say about local agriculture, we sat down with him for an in-depth discussion. of what we found out.
J & I Produce is a combination of two farms a short jaunt from one another, accessed by way of winding gravel roads that spill off Indiana’s highway 41. One farm, the “J”, is manned by Jacob Stoltzfus while the other is tended by his younger brother Isaac, “I”. Fourteen years ago Jacob and Isaac starting working this land when their family moved from Lancaster, PA. They were the second Amish family to settle down in the area and now, ages 27 and 29, they own the land and have their own families. While they politely declined to be photographed, they encouraged us to take pictures of their crop and animals. They were jovial and surprisingly hilarious too. Here is just a little of what we found out.
